I had very serious issue concerning my policy on a Sunday. Customer care was unable to assist me and explained I would be contacted by the agent location on the next business day. I emailed the agent Ken McElhaney and he responded in minutes stating he was in his way to the office to help resolve my issue. We experienced a hurricane in the area this week and there are many homes that still don’t have power. It meant a lot to me that he was willing to leave his home, travel in poor weather and go to the office to help me. He placed a call as promised once he was able to do some research and definitely eased my mind! I appreciate him assisting me. Thanks again!!!
We were recommended this agency by a friend when we moved to town and I am SO glad we ended up here. Jody always takes such great care of us and is so responsive. Anytime I email or call, I can trust him to be on it immediately. Not only is he reliable and speedy, he walked us through everything with buying our first home and was patient and explained everything when we had a question. A+++
Ken and his team do a great job. They are very helpful and want to help you with your insurance needs.
Ken and his team are the most knowledgable in the business. They take the time to explain all of your options and give guidance on the best coverage for you. He has been my agent for over 20 years. My family has used him for even longer... for life insurance, home, car and rentals. I highly recommend Ken for all of your insurance needs!
They made sure I had what I needed to get my tag
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