I always say, you can't really determine how good a service really is until you actually need them. Geico has the worse adjusters who never return calls and avoid you at all cost. I was rear ended by a person with Geico and over a month later, I'm still fighting for repairs. Not only that, but I was also using Geico insurance, but I would never want someone to have to go through what I'm going through to recover their losses. Their service is horrible to say the lease!
Great service, found me the best rate on my car, and i had the best agent to work with.
At first I was okay with the way Geico was. Maybe a little high, but I was okay with that. However, today I get a text showing me my bill for the next 6 months and I noticed a 42.00 increase. We had no wrecks and no tickets for it to go up. So I call and ask why. The reply was that due to Covid raising the medical prices they had to raise our bill in case we get into an accident and they have to pay out medical. Now if I was getting full coverage I would be a little.less angry, but this is liability only for two cars. I am now almost at $300.00 because.a virus hit that I had no control over. No other car insurance is upping their prices for covid. Oh... also they said my area was more dangerous. I drive 2 miles one way and 2 back 7 days a week. If I drive more than 25 miles in a week I am pushing it. It is not worth it.
I was extremely happy with my adjuster, she went the extra mile....a PROMOTION IS IN ORDER! I HAVE 23 YEARS EXPERIENCE so o know what I am. Talking about and I am rarely impressed.
Little pricey but great customer service
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